This Privacy Policy outlines how Ereus PSP LTD (“Ereus PSP”, “we”, “us”, or “our”) collects, uses, discloses, and safeguards personal data when you interact with our website (https://ereuspsp.com), communicate with us, or use our services.
We are committed to ensuring that all personal data is handled in compliance with the General Data Protection Regulation (EU) 2016/679 (“GDPR”), as well as other applicable data protection legislation.
1. Data Controller Information
Ereus PSP is a private limited company incorporated in Cyprus with its registered address at:
83, Georgiou A street,
SHOP 17,
4047 Germasogeia,
Limassol, Cyprus
We act as the data controller with respect to the processing of personal data described in this policy.
2. Scope of this Policy
This Privacy Policy applies to:
- Visitors to our website;
- Representatives and personnel of our merchants;
- Individuals whose personal data is collected during onboarding, compliance, or payment-related activities.
This Policy does not apply to third-party websites or services that may be accessible through our Site.
3. Categories of Personal Data Collected
a) Website Visitors
- IP address, browser type, device type, operating system
- Date, time, and duration of visits
- Pages viewed and referring websites
- Cookies and analytics data (see Section 8)
b) Merchant Representatives (KYB and Onboarding)
- Full name, job title, and contact details
- Business name and registration details
- Identification documents (e.g., passport, ID card)
- Proof of address and business ownership
- UBO (Ultimate Beneficial Owner) information
c) Transaction and Compliance Data
- Transactional records and metadata
- Associated payment account information
- AML documentation and supporting evidence
We do not intentionally collect personal data from individuals under the age of 18.
4. Legal Basis for Processing
- Performance of a contract: to provide our services to merchants;
- Compliance with legal obligations: including anti-money laundering (AML), know-your-business (KYB), and financial regulations;
- Legitimate interests: to ensure platform security, prevent fraud, and improve our services;
- Consent: for specific uses, such as marketing communications, where applicable.
5. Purpose of Processing
- To onboard and verify merchants, directors, and beneficial owners;
- To comply with regulatory obligations (including AML and sanctions screening);
- To facilitate and process payments;
- To provide access to the Ereus PSP platform and API services;
- To manage customer support and communications;
- To monitor, secure, and improve our website and services.
6. Sharing of Personal Data
We may share your personal data with third parties where necessary and lawful, including:
- Financial institutions, acquiring banks, and payment networks involved in payment processing;
- Identity verification and compliance service providers;
- IT infrastructure and cloud hosting providers;
- Regulatory, supervisory, and law enforcement authorities as required by law;
- Professional advisors (e.g., legal counsel, auditors).
All such parties are subject to confidentiality and data protection obligations as required under applicable law.
7. International Data Transfers
Where personal data is transferred outside the European Economic Area (EEA), we ensure that such transfers are subject to appropriate safeguards, including:
- The European Commission’s Standard Contractual Clauses (SCCs);
- Adequacy decisions where applicable;
- Binding corporate rules or other approved transfer mechanisms.
8. Cookies and Website Analytics
We use cookies and similar technologies to operate and improve our website. These may include:
- Essential cookies: necessary for website functionality;
- Analytics cookies: to track usage and performance (e.g., Google Analytics);
- Preference cookies: to remember user settings.
You can manage your cookie preferences through your browser settings. For more information, please refer to our Cookie Policy.
9. Data Retention
We retain personal data for as long as necessary to fulfil the purposes for which it was collected, including:
- During the term of a contractual relationship;
- For a minimum of five (5) to seven (7) years after termination, to comply with financial regulations and AML laws;
- As necessary to resolve disputes or enforce agreements.
Data that is no longer required will be securely deleted or anonymized.
10. Data Subject Rights
Under the GDPR, you have the following rights regarding your personal data:
- Right of access – to obtain a copy of your data;
- Right to rectification – to correct inaccurate or incomplete data;
- Right to erasure – to request deletion where legally permissible;
- Right to restriction – to limit how your data is processed;
- Right to object – to processing based on legitimate interests;
- Right to data portability – to request transfer of your data to another controller;
- Right to lodge a complaint – with the relevant Data Protection Authority.
To exercise your rights, please contact us at sales@ereuspsp.com. We may request verification of your identity before processing your request.
11. Data Security
We implement appropriate technical and organizational security measures to safeguard personal data, including:
- Data encryption and secure storage;
- Access controls and authentication protocols;
- Regular risk assessments and internal audits.
While we take all reasonable precautions, no system can be guaranteed fully secure. In the event of a data breach, we will notify affected individuals and authorities in accordance with applicable law.
12. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in legal requirements, technology, or our business operations. Any changes will be posted on this page with an updated effective date. Where appropriate, we will notify you directly of material updates.
13. Contact Information
For any inquiries, data access requests, or complaints regarding this Privacy Policy or our data processing practices, please contact us:
Ereus PSP LTD
83, Georgiou A street,
SHOP 17,
4047 Germasogeia,
Limassol, Cyprus
Phone: +372 668 0333